Privacy Policy

1. Controller and Contact

The data controller is Dongguan Xinle Electronic Science & Technology Co., Ltd. Account name menu, located at sdltws@163.com. If you have questions or requests about this policy or your personal data, contact us at:
Email: sdltws@163.com
Postal: sdltws@163.com

2. Scope

This policy applies to personal data processed when you access or use the App, visit related websites, or interact with our support channels. By using the App, you agree to the practices described here.

3. Information We Collect

• Account and profile data: name, username, avatar, email address, phone number, and any profile details you choose to provide.
• Usage data: app interactions, feature usage, in-app events, crash logs, diagnostics, and performance metrics.
• Device and technical data: device model, OS version, language, time zone, IP address, app version, and mobile network information.
• Content you submit: messages, notes, files, images, and other content uploaded or created in the App.
• Payment data: transaction details processed by our payment providers; we do not store full card numbers.
• Location data: approximate or precise location if you grant permission in your device settings.
• Cookies and similar technologies: if you use our website or web features, we may use cookies, SDKs, and similar tools.

4. How We Use Your Information

• Provide and maintain the App, including account creation, authentication, and core features.
• Improve and personalize the App, content, and user experience.
• Analytics and research to understand usage patterns and performance.
• Customer support and to respond to inquiries and feedback.
• Security and abuse prevention, including fraud, spam, and misuse detection.
• Compliance with legal obligations and enforcement of our terms.
• Communications such as updates, policy changes, and, with consent where required, marketing messages.

5. Legal Bases (EEA/UK Users)

Where GDPR or UK GDPR applies, we rely on one or more of the following legal bases:

• Contract: processing necessary to provide the App and fulfill our agreement with you.
• Legitimate interests: to improve the App, maintain security, and prevent abuse, balanced against your rights.
• Consent: for specific optional features (e.g., precise location, marketing) that you can withdraw at any time.
• Legal obligations: to comply with applicable laws and regulations.

6. Sharing and Disclosure

• Service providers who process data on our behalf (hosting, analytics, customer support, payments).
• Business transfers in connection with mergers, acquisitions, or asset sales.
• Legal and safety when required by law or to protect rights, property, or safety.
• With your direction or consent, including third-party integrations you enable.
• Aggregated or de-identified data that cannot reasonably identify you.

7. International Transfers

Your information may be transferred to and processed in countries outside your own. Where required, we implement appropriate safeguards, such as Standard Contractual Clauses or equivalent measures.

8. Data Retention

We retain personal data only as long as necessary for the purposes described above, to comply with legal obligations, resolve disputes, and enforce agreements. Retention periods may vary by data type and context.

9. Security

We use administrative, technical, and organizational measures designed to protect your information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

10. Your Rights

Your rights depend on your location and applicable law. Subject to conditions and exceptions, you may have the right to:

• Access the personal data we hold about you.
• Rectify inaccurate or incomplete data.
• Erase your data (“right to be forgotten”).
• Restrict or object to certain processing.
• Port your data to another service.
• Withdraw consent where processing is based on consent.
• Opt out of marketing communications at any time.
• California (CCPA/CPRA): request access, deletion, correction, and opt out of “sale” or “sharing” of personal information.

To exercise rights, contact us at sdltws@163.com. We may verify your identity before responding.

11. Children’s Privacy

The App is not directed to children under the age of 13 (or the age required in your jurisdiction). We do not knowingly collect personal data from children. If you believe a child has provided personal data to us, contact us to request deletion.

12. Do Not Track and Opt-Out Signals

The App does not currently respond to browser “Do Not Track” signals. Where required by law, we honor Global Privacy Control (GPC) or similar signals for applicable web features.

13. Third-Party Links and Services

The App may link to third-party websites, services, or SDKs. We are not responsible for their privacy practices. We encourage you to review their policies.

14. Changes to This Policy

We may update this policy from time to time. The “Last updated” date reflects the most recent changes. Material changes will be communicated as appropriate (e.g., via in-app notice).